*BOOKING & DEPOSITS*
*There is a non-transferable, no-show protection deposit required to
book ALL appointments, new and returning clients, Groupons included.
*Appointment(s) up to $55-the deposit is $27
*Appointments $56-$99-the deposit is $55.
*Appointments $100 & up will be half of your total in services.
*For all services $100 & up, you can round up or down to the nearest dollar if your total is an odd number.
For example, if your total is $137, your deposit can be $68 or $69.
*Your deposit must be paid via my private Venmo, CashApp, Zelle or Cash upon booking your appointment.
*I will then contact you with a request to accept your deposit.
*The appointment will not be secured until a deposit is received and could be booked by another client if they send their deposit first.
*The appointment will be declined if your deposit is not received at the time of booking your appointment.
*If you are a returning client, please just add an emoji in the memo section of your deposit payment.
*Your deposit will go towards the total cost of your appointment.
*If you have a balance due, it must be paid by the end of your appointment, before you leave.
*If you are using a Groupon voucher, your deposit can also be used towards a tip/gratuity.
*Any remaining balance will be returned to you the same day of your scheduled appointment.
*If you choose to leave a tip/gratuity in cash, the full deposit will be returned the same day of your scheduled appointment.
*Please try to arrive early to your appointment.
*I provide the exact address and location to my suite in the *CONTACT* section of my website. (Click link to see)
*Please see that BEFORE coming in and be sure you have mapped out exact directions to my location.
*I am not available to take calls or answer texts during my work hours because I am usually booked with back to back appointments.
*Please do not contact me 5 minutes before your scheduled appointment asking for directions.
*If you are late, you will have to reschedule.
*Please note, I do not take breaks in my day so this leaves NO wiggle room for any late arrivals.
*I understand things happen, such as traffic jams and accidents, but that is why I recommend planning to arrive early, checking traffic and planning your day before coming in.
*Any late arrivals will be result in the forfeit of your deposit and you will have to reschedule with a new deposit.
*I require a 24hr reschedule/cancellation notice for ALL appointments.
*Your deposit will be held if you reschedule up to 24hrs before your scheduled appointment and applied to your next scheduled appointment.
*To reschedule your appointment, make a new appointment and let me know which appointment(s) to cancel in the notes section on the booking page.
*It can be difficult for me to fill your spot with another client in such short notice.
*This also allows for other clients to book their appointments in a timely manner.
*You will receive a full refund on any deposit(s) if you cancel up to 24 hrs before your scheduled appointment.
*You will not be refunded your deposit if you cancel within 24hrs of your scheduled appointment. NO exceptions.
*Again, it can be difficult for me to fill your spot with another client in such short notice.
*To make a new appointment, you will have to leave a new deposit and will be subject to any new pricing.
*I will not accept you as a new client if you are a no-show for your appointment.
*If you arrive early, please stay in your car (especially if it is hot outside) and text me to let me know you are here
*I am usually with clients so please hang tight until I reply.
*Please note, I do not answer calls during work hours so texting is best.
* I will reply to let you know to come to the door when I am ready to let you in the building.
*As per COVID state and building regulations, I am still required to meet you OUTSIDE the building and take your temperature BEFORE coming inside the building.
*If the door is open or someone other than myself tells you to come in, I ask that you please wait until I meet you to let you inside.
*There is NO waiting area inside the building.
*As per *COVID regulations*, the building management asks that clients do not congregate inside or wait in the hallways. (Click link to see)
*If you need to use the restroom, please wait until I come up to let you inside, as all business owners are responsible for their own clients.
*Please note ALL footwear must be left outside my studio door.
*You are welcome to bring a bag for your shoes and socks to wear while in my suite if that makes you feel more comfortable.
*FACE MASKS ARE STILL REQUIRED FOR EACH APPOINTMENT.
*Please do your best to arrive freshly showered with your body, feet and Brazilian areas free of any unpleasant odors.
*If I feel as if my ability to work will be compromised due to a lack of proper cleanliness on your behalf, I will ask that you reschedule your appointment for a later date.
*I do also provide baby wipes, Victoria's Secret body spray and lotion to all clients upon request.
*Please feel free to ask for these items if you feel you need them.
*Yes, you can still get waxed if you are mid menstrual cycle as long as you are wearing a tampon.
*Getting waxed during your cycle, when pregnant or while taking birth control, may mean extra sensitivity during the service but it is usually mild and manageable.
*Everyone is different, but keep that in mind when scheduling your appointment(s)
*All Groupon vouchers can be purchased one time per person, per service.
*A 2 Brazilian voucher cannot be split between 2 people.
*The vouchers are an intro price for first time clients ONLY.
*If you have ever had the service done before, a second voucher will not be redeemed.
*You are welcome to keep your appointment and pay full price for services rendered.
*If you are a returning client, the vouchers will not be redeemed.
They are for first time clients only.
*I cannot redeem expired vouchers.
*Because of this, I ask you to keep note of when they expire to avoid missing out on your paid services.
*Groupon will issue a full refund for any unredeemed vouchers within 3 days of purchase.
*After 3 days, you will receive full credit to use your money paid towards anything else on Groupon.
*I DO NOT RECEIVE PAYMENT UNLESS THE VOUCHER IS REDEEMED.
*Please contact Groupon directly with questions on refunds, I DO NOT handle any of that for you.
*Please provide your scan code number when booking your appointment.
You can leave this information in the notes section when you make your appointment along with a contact number and deposit info.
*Have your scan code ready for me to scan before coming in for your scheduled appointment.
*I recommend taking a screenshot or printing it out.
*Sometimes the service in the building will come in and out so it takes longer to load when you are there.
*Having it ready will help process your appointment faster.
*Tips are not required but they are very much appreciated.
*As for the Groupon, I receive a percentage of whatever you paid for the voucher.
*That's correct, I do not receive the amount you paid and I do not receive it right away.
*This is why it's an intro price for new clients only.
*Aside from being a kind gesture for a job well done, tips help to supplement the difference in the sale price.
*If you are unsure what is appropriate for a $55 Full Brazilian,
the average is $10.
*Other than that, anywhere from a minimum of 15-20% of total original pricing for services is customary.
*I do not accept credit/debit cards so all tips can be paid in cash, Venmo, CashApp and Zelle upon completion of services.
Thank you for your cooperation and consideration😇🙏🏼♥️